Frequently Asked Questions

There are several banks and ATMs available in downtown Boquete, approximately 5 minutes drive from the resort.

Yes, a Resort Fee of US $29 per room, per night applies to all bookings. The Resort Fee is payable locally at the resort and includes complimentary in-room WiFi.

In accordance with local law, pets and service animals are not permitted at this resort. No exceptions.

We are nestled in the quaint, mountain town of Boquete, located in the Province of Chiriqui on the west coast of Panama. We are a 45-minute drive to David Enrique Malek International Airport.

You will need to fly into Panama Tocumen International Airport (PTY) and from there, take a connecting flight to David Enrique Malek International Airport. Once you arrive, you will take an approximately 45-minute taxi drive (US $25 per person) to Los Establos.

For US, Canada, and UK citizens, a valid passport is the only documentation required. Visitors from other countries may require a visa. To inquire further about travel documentation requirements, please contact our Reservations Department: 011-507-720-2685 or toll-free 888-481-0656.

It's typically 75°F (20°C) and sunny, with a light breeze from the North or South. Unpredictable but refreshing light showers, called Bajareque, can occur during the day, which is why we recommend that you pack a light windbreaker. Our temperatures are even and comfortable throughout the year.

Panama is home to the Balboa, otherwise known as the Panamanian Dollar. However, everything at Los Establos, and most surrounding businesses, can be paid for with United States Dollars.

In preparation for your upcoming visit to Panama, please carefully review the below Entry Requirements information. travel.state.gov, tourismpanama.com, pa.usembassy.gov. Passengers entering Panama are required to complete the electronic Customs Traveler Declaration Form. All passengers of legal age or responsible member of the family group (family is considered to be the husband, wife and children under the age of 18, including adopted children), must complete this form upon entry or departure from the Republic of Panama, without missing any of the boxes.

Most on-site activities are relaxed and self-paced. We recommend sitting on the large terrace and taking in the breathtaking sights of Volcan Baru, Panama's only volcano. You can also take a refreshing dip in our pool, explore our gardens, enjoy a spa treatment, work out in our fitness center, play billiards, or enjoy Happy Hour with full bar service. All rooms are equipped with satellite flat-screen televisions.

Boquete offers hiking, coffee tours, bird-watching tours, ziplining, whitewater rafting, parks, and scenic attractions. Our front desk staff will be happy to assist with questions or help plan any of our exciting tours and excursions.

Your all-inclusive package includes breakfast, lunch, and dinner as well as complimentary beer, wine, bottled water, juice, and soda. Irina's Restaurant is open daily: Breakfast 7 AM–10:30 AM, Lunch 12 PM–3 PM, Dinner 6 PM–8 PM. Happy Hour runs 4 PM–6 PM with full bar service. Additionally, there are more than 20 intimate eateries in downtown Boquete serving various cuisines.

If you cancel 45 days prior to your arrival, your deposit is refunded in full. If you cancel less than 45 days prior to your arrival, the deposit paid is non-refundable. If you cancel 30 days prior to your arrival or if you are a no-show, you forfeit the final payment for the balance of your stay. A reservation is NOT considered canceled until you receive a cancellation number from a Los Establos representative.

A deposit equal to a 1-night stay is required upon booking. Final payment is due on the date of arrival.

Check-in is at 3 PM and check-out is 12 PM (noon) on the date of your departure. If you arrive prior to 3 PM or would like to sleep in, please let us know and we will do our best to accommodate you. Our front desk staff can also store your luggage or make other arrangements to suit your needs.